100% Satisfaction Guarantee
If you do not like your online purchase, you have the right to return it within 14 days, unused, undamaged in the original packaging. Handmade furniture does not qualify for return, unless this has been agreed in writing, prior to your order. It is your obligation to notify us in advance by e-mail, before returning your purchase. In certain cases you may receive instructions.
You are responsibile for the package. If you return the intire order, your payment will be refunded, within 1 - 2 weeks after receiving the goods in the required condition. In case you return a part of the delivered items, only the price of this article will be refunded.
Also excluded from refund shipping costs:
If you had to pick up your parcel from a parcel service or distribution point within a certain time frame (usually 10 - 14 days) and you were too late or forgot to do so, the package may be returned to us. If so, we only reimburse the costs of the goods.